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1 password request
Англо-русский словарь нормативно-технической терминологии > password request
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2 password request
Специальный термин: запрос пароля -
3 password request
құпия сөзді сұрауThe English-Kazakh dictionary of Informatics and computer technology dictionary > password request
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4 request
1) запрашивать
2) запросный
3) требование
4) заявка
– at customer's request
– request password
– request sheet
– request signal
– request storage
– request weather
– service request
– weather request
request for repetition of transm — запрос повторения передачи
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5 request model
модель запроса
(ITIL Service Operation)
Повторяемый способ обработки определённой категории запросов на обслуживание. Модель запроса определяет согласованные шаги, которые будут выполняться для запроса на обслуживание этой категории. Модели запросов могут быть очень простыми, не требовать согласования (например, сброс пароля), или более сложными, с множеством шагов, требующих согласования (например, подключение существующей ИТ-услуги).
См. тж. управление запросами на обслуживание.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]EN
request model
(ITIL Service Operation)
A repeatable way of dealing with a particular category of service request. A request model defines specific agreed steps that will be followed for a service request of this category. Request models may be very simple, with no requirement for authorization (e.g. password reset), or may be more complex with many steps that require authorization (e.g. provision of an existing IT service).
See also request fulfilment.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]Тематики
EN
Англо-русский словарь нормативно-технической терминологии > request model
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6 password
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7 request
1) запрос || запрашивать2) заявка, требование -
8 request password
Большой англо-русский и русско-английский словарь > request password
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9 request password
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10 service request
запрос на обслуживание
Запрос пользователя на информацию или консультацию или на стандартное изменение, доступ к ИТ-услуге. Запросы на обслуживание обычно отрабатываются Службой Service Desk и не требуют оформления RFC.
[ http://www.dtln.ru/slovar-terminov]
запрос на обслуживание
(ITIL Service Operation)
Запрос от пользователя на предоставление чего-либо. Например, запрос на информацию или консультацию, сброс пароля или установку рабочей станции для нового пользователя. Управление запросами на обслуживание осуществляет процесс управления запросами на обслуживание, обычно – при содействии службы поддержки пользователей. В ходе обработки запросов на обслуживание они могут быть связаны с запросами на изменение.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]EN
service request
(ITIL Service Operation)
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. Service requests are managed by the request fulfilment process, usually in conjunction with the service desk. Service requests may be linked to a request for change as part of fulfilling the request.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]Тематики
EN
запрос услуги
Определяется, как вызов услуги при помощи элементарной операции запроса услуги. (МСЭ-Т Q.1741).
[ http://www.iks-media.ru/glossary/index.html?glossid=2400324]Тематики
- электросвязь, основные понятия
EN
Англо-русский словарь нормативно-технической терминологии > service request
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11 запрос на ввод пароля
Русско-английский словарь нормативно-технической терминологии > запрос на ввод пароля
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12 запрос пароля
1) Mathematics: password prompting2) Special term: password request -
13 функциональная кнопка
функциональная кнопка
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[Интент]Параллельные тексты EN-RU
If a function key is configured as a control key a password request is only issued when the command "Local/Remote switching" has been assigned to this function key.
[Schneider Electric]Если функциональная кнопка сконфигурирована как кнопка управления, то запрос на ввод пароля подается только в том случае, если данной функциональной кнопке назначена команда переключения режима управления (МЕСТНЫЙ/ДИСТАНЦИОННЫЙ).
[Перевод Интент]Тематики
EN
Русско-английский словарь нормативно-технической терминологии > функциональная кнопка
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14 function key
функциональная клавиша
программируемая функциональная клавиша
код функции
Клавиша или ключ, присвоенные определенной задаче или функции. Функциональные клавиши часто образуют отдельную группу на клавиатуре и им присваиваются специфические задачи. На клавиатуре IBM PC AT-совместимых компьютеров имеется 12 функциональных клавиш, расположенных в одну линию над основной клавиатурой. Они обозначаются F1, F2 и т.д.
[ http://www.morepc.ru/dict/]Тематики
Синонимы
EN
функциональная кнопка
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[Интент]Параллельные тексты EN-RU
If a function key is configured as a control key a password request is only issued when the command "Local/Remote switching" has been assigned to this function key.
[Schneider Electric]Если функциональная кнопка сконфигурирована как кнопка управления, то запрос на ввод пароля подается только в том случае, если данной функциональной кнопке назначена команда переключения режима управления (МЕСТНЫЙ/ДИСТАНЦИОННЫЙ).
[Перевод Интент]Тематики
EN
Англо-русский словарь нормативно-технической терминологии > function key
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15 пароль
password вчт.* * *паро́ль м. вчт.
passwordвводи́ть [предъявля́ть] паро́ль — supply a passwordзапра́шивать паро́ль — request (e. g., an operator) to supply a password -
16 модель запроса
модель запроса
(ITIL Service Operation)
Повторяемый способ обработки определённой категории запросов на обслуживание. Модель запроса определяет согласованные шаги, которые будут выполняться для запроса на обслуживание этой категории. Модели запросов могут быть очень простыми, не требовать согласования (например, сброс пароля), или более сложными, с множеством шагов, требующих согласования (например, подключение существующей ИТ-услуги).
См. тж. управление запросами на обслуживание.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]EN
request model
(ITIL Service Operation)
A repeatable way of dealing with a particular category of service request. A request model defines specific agreed steps that will be followed for a service request of this category. Request models may be very simple, with no requirement for authorization (e.g. password reset), or may be more complex with many steps that require authorization (e.g. provision of an existing IT service).
See also request fulfilment.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]Тематики
EN
Русско-английский словарь нормативно-технической терминологии > модель запроса
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17 запрашивать пароль
Большой англо-русский и русско-английский словарь > запрашивать пароль
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18 запрашивать пароль
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19 pedir
v.1 to ask for.pedir algo a alguien to ask somebody for somethingpedir a alguien que haga algo to ask somebody to do somethingpedir a alguien (en matrimonio) to ask for somebody's hand (in marriage)pedir (prestado) algo a alguien to borrow something from somebodypide un millón por la moto he's asking a million for the motorbikeYo pido una pizza I ask for a pizza.Yo le pido a María una pizza I ask Mary for a pizza.Yo le pido a María I ask Mary.2 to order.¿qué has pedido de postre? what have you ordered for dessert?3 to demand.4 to call for, to need.5 to beg.6 to ask to, to request to.Yo pedí hablar en la reunión I requested to talk at the meeting.7 to require.El caso pide una acción immediata The case requires immediate action.* * *1 (gen) to ask for2 (mercancías, en restaurante) to order■ ¿qué has pedido de postre? what did you order for dessert?3 (necesitar) to need, cry out for1 (por la calle) to beg\a pedir de boca just right, perfectlypedir la cuenta to ask for the billpedir la mano de alguien to ask for somebody's hand in marriage* * *verb1) to ask for, request2) order* * *1. VT1) (=rogar, solicitar) to ask for¿habéis pedido ya la cuenta? — have you asked for the bill yet?
una manifestación pidiendo la libertad de los secuestrados — a demonstration calling for the release of the hostages
•
pedir cuentas a algn — to demand an explanation from sb•
pedir algo por favor, me pidió por favor que fuera discreto — he asked me to please keep it to myselfte lo pido por favor, quédate conmigo — please stay with me
pido la palabra, señoría — permission to speak, my lord
- ¿qué más se puede pedir?2) (Com) (=encargar) to order3) [en un restaurante] to order; [en un bar] to ask for, orderhemos pedido dos cafés y un té — we've asked for o ordered two coffees and a tea
4) [para casarse] to propose to•
pedir la mano de algn — to ask for sb's hand5) (Jur) [+ condena] to ask for6) (=requerir) to need7) (tb: pedir prestado) to borrowme pidió prestado el coche — he asked if he could borrow the car, he asked to borrow the car
2. VI1) (=rogar)•
pedir por algn — (Rel) to pray for sb2) (=pedir dinero) [mendigo] to beg; [voluntario] to collect money3) [en un bar, restaurante] to orderboca 1., 3)¿habéis pedido ya? — have you ordered yet?
3.See:PEDIR ¿"Ask" o "ask for"? ► La expresión pedir algo se traduce por ask for something: Pidieron muchas cosas diferentes They asked for many different things Si el verbo pedir lleva dos complementos, el complemento de persona siempre va delante: Pídele un lápiz a la profesora Ask the teacher for a pencil ► La estructura pedir a alguien que haga algo, se traduce al inglés por ask + ((objeto)) + ((construcción de infinitivo)): Le pedí a mi hermana que me trajera una alfombra de Turquía I asked my sister to bring me a rug from Turkey Le pediremos que nos haga un descuento We'll ask him to give us a discount Si el contexto es más formal pedir también se puede traducir por request: Ambas partes en conflicto están pidiendo ayuda al extranjero Both sides are requesting help from abroad Para otros usos y ejemplos ver la entrada* * *1.verbo transitivo1)a) <dinero/ayuda> to ask forme pidió disculpas or perdón — he apologized (to me)
me pidió explicaciones or cuentas — he asked me to justify my actions
¿qué más se puede pedir? — what more could you ask for?
pidió que lo trasladaran — he asked to be transferred; ver prestado
b) (en bar, restaurante) <plato/bebida> to order; < cuenta> to ask for2) (Com)a) ( como precio)¿cuánto pide por la casa? — how much is she asking for the house?
b) < mercancías> to order3) ( para casarse)4) ( requerir) to need2.esta planta está pidiendo a gritos que la rieguen — this plant is crying out to be watered
pedir via) ( mendigar) to begb) (en bar, restaurante) to orderc) ( para tener algo) (AmL) to ask* * *= ask, ask for, have + calls for, call for, call on/upon, canvass, instruct, invite, order, plead for, request, require, prompt, bid, beg, howl for, cadge, call on/upon, bay.Ex. This recommendation asks the cataloguer to ascertain the name by which an author is commonly known.Ex. Good luck and don't hesitate to ask me or anyone on the management team for advice or assistance!.Ex. For some while there have been calls for an abbreviated version of AACR, for small libraries and for non-cataloguers.Ex. The main rules call for entry of societies under name and institutions under place.Ex. This article calls on libraries to forge a renewed national commitment to cooperate in the building of a national information network for scholarly communications.Ex. A change to 48% reduction instead of the present 24% is being canvassed, in order to keep the size within bounds, but this should not cause any serious problems in use, particularly as many modern microform readers have dual magnification.Ex. Some of the above limitations of title indexes can be overcome by exercising a measure of control over the index terminology, and by inputting and instructing the computer to print a number of pre-determined links or references between keywords.Ex. Members of the audience were invited to ask questions, make statements, and express themselves freely.Ex. Edge notch cards are often ordered in a size tailored to the demands of the index, and can be purchased with any coding that the index designer specifies.Ex. I would plead for more standardization, not less, because I think whatever we do is going to be imperfect.Ex. Also, with online display, the user should be able to request displays indicating different levels of specificity.Ex. If the library wants all users to have passwords, an authorization level of 1 can be assigned in the search function to force the system to require a password.Ex. You will be prompted to choose a file; your last search will then be executed automatically in the file that you choose.Ex. 'Sit down please,' he bade her.Ex. A sociologist at Yale begs libraries to keep information from him - he says that information seeks him everywhere in this world of email, fax and telephone.Ex. The article ' Howling for change' suggests what can be done to halt the decline of the book industry.Ex. For the most part it is a story of bug-ridden rooms in working-men's hotels, of fights, drinking bouts, cheap brothels, Russian refugees, cadging.Ex. The difference is only that an indexer is not usually called upon to appreciate the subtleties of the subject to the same extent as an abstractor.Ex. If the Holocaust cannot be discussed freely then stop baying about freedom of speech.----* a pedir de boca = without a hitch.* pedir ayuda = seek + assistance, seek + help.* pedir ayuda a = enlist + the cooperation of.* pedir con insistencia = urge, urging.* pedir dinero prestado = borrow + money.* pedir disculpas = eat + Posesivo + words, eat + humble pie, eat + crow, eat + dirt.* pedir encarecidamente = urge, appeal for, make + a plea for, urging.* pedir en préstamo = borrow.* pedir especialmente = special order.* pedir información = request + information.* pedir información de = ask for + details of.* pedir información sobre = enquire of [inquire of, -USA].* pedir la cabeza de Alguien = bay for + Posesivo + blood.* pedir la documentación = card.* pedir la identificación = card.* pedir la luna = cry for + the moon, ask for + the moon, reach for + the moon.* pedir la opinión sobre = ask for + opinion on.* pedirle cuentas a Alguien = bring + Nombre + to book.* pedirle peras al olmo = cry for + the moon, ask for + the moon, reach for + the moon.* pedir perdón = eat + Posesivo + words, eat + humble pie, eat + crow, eat + dirt.* pedir prestado = borrow.* pedir rescate por Algo = hold + Nombre + for ransom.* pedir sugerencias = solicit + recommendations.* pedir un deseo = make + a wish, mounting problems.* pedir un préstamo = take + a loan.* pedir un rescate = ransom.* pedir venganza = bay for + vengeance, bay for + blood.* persona que pide asilo = asylum seeker.* salir a pedir de boca = come up + roses, go off without + a hitch.* volver a pedir = reorder [re-order].* * *1.verbo transitivo1)a) <dinero/ayuda> to ask forme pidió disculpas or perdón — he apologized (to me)
me pidió explicaciones or cuentas — he asked me to justify my actions
¿qué más se puede pedir? — what more could you ask for?
pidió que lo trasladaran — he asked to be transferred; ver prestado
b) (en bar, restaurante) <plato/bebida> to order; < cuenta> to ask for2) (Com)a) ( como precio)¿cuánto pide por la casa? — how much is she asking for the house?
b) < mercancías> to order3) ( para casarse)4) ( requerir) to need2.esta planta está pidiendo a gritos que la rieguen — this plant is crying out to be watered
pedir via) ( mendigar) to begb) (en bar, restaurante) to orderc) ( para tener algo) (AmL) to ask* * *= ask, ask for, have + calls for, call for, call on/upon, canvass, instruct, invite, order, plead for, request, require, prompt, bid, beg, howl for, cadge, call on/upon, bay.Ex: This recommendation asks the cataloguer to ascertain the name by which an author is commonly known.
Ex: Good luck and don't hesitate to ask me or anyone on the management team for advice or assistance!.Ex: For some while there have been calls for an abbreviated version of AACR, for small libraries and for non-cataloguers.Ex: The main rules call for entry of societies under name and institutions under place.Ex: This article calls on libraries to forge a renewed national commitment to cooperate in the building of a national information network for scholarly communications.Ex: A change to 48% reduction instead of the present 24% is being canvassed, in order to keep the size within bounds, but this should not cause any serious problems in use, particularly as many modern microform readers have dual magnification.Ex: Some of the above limitations of title indexes can be overcome by exercising a measure of control over the index terminology, and by inputting and instructing the computer to print a number of pre-determined links or references between keywords.Ex: Members of the audience were invited to ask questions, make statements, and express themselves freely.Ex: Edge notch cards are often ordered in a size tailored to the demands of the index, and can be purchased with any coding that the index designer specifies.Ex: I would plead for more standardization, not less, because I think whatever we do is going to be imperfect.Ex: Also, with online display, the user should be able to request displays indicating different levels of specificity.Ex: If the library wants all users to have passwords, an authorization level of 1 can be assigned in the search function to force the system to require a password.Ex: You will be prompted to choose a file; your last search will then be executed automatically in the file that you choose.Ex: 'Sit down please,' he bade her.Ex: A sociologist at Yale begs libraries to keep information from him - he says that information seeks him everywhere in this world of email, fax and telephone.Ex: The article ' Howling for change' suggests what can be done to halt the decline of the book industry.Ex: For the most part it is a story of bug-ridden rooms in working-men's hotels, of fights, drinking bouts, cheap brothels, Russian refugees, cadging.Ex: The difference is only that an indexer is not usually called upon to appreciate the subtleties of the subject to the same extent as an abstractor.Ex: If the Holocaust cannot be discussed freely then stop baying about freedom of speech.* a pedir de boca = without a hitch.* pedir ayuda = seek + assistance, seek + help.* pedir ayuda a = enlist + the cooperation of.* pedir con insistencia = urge, urging.* pedir dinero prestado = borrow + money.* pedir disculpas = eat + Posesivo + words, eat + humble pie, eat + crow, eat + dirt.* pedir encarecidamente = urge, appeal for, make + a plea for, urging.* pedir en préstamo = borrow.* pedir especialmente = special order.* pedir información = request + information.* pedir información de = ask for + details of.* pedir información sobre = enquire of [inquire of, -USA].* pedir la cabeza de Alguien = bay for + Posesivo + blood.* pedir la documentación = card.* pedir la identificación = card.* pedir la luna = cry for + the moon, ask for + the moon, reach for + the moon.* pedir la opinión sobre = ask for + opinion on.* pedirle cuentas a Alguien = bring + Nombre + to book.* pedirle peras al olmo = cry for + the moon, ask for + the moon, reach for + the moon.* pedir perdón = eat + Posesivo + words, eat + humble pie, eat + crow, eat + dirt.* pedir prestado = borrow.* pedir rescate por Algo = hold + Nombre + for ransom.* pedir sugerencias = solicit + recommendations.* pedir un deseo = make + a wish, mounting problems.* pedir un préstamo = take + a loan.* pedir un rescate = ransom.* pedir venganza = bay for + vengeance, bay for + blood.* persona que pide asilo = asylum seeker.* salir a pedir de boca = come up + roses, go off without + a hitch.* volver a pedir = reorder [re-order].* * *vtA1 ‹dinero/ayuda› to ask forpidieron un préstamo al banco they asked the bank for a loanpidió permiso para salir she asked permission to leaveme pidió consejo he asked my advice, he asked me for advicepide limosna a la puerta de la iglesia he begs (for money) at the church doorpréstamelo, te lo pido por favor please lend it to mesi no me lo pides por favor no te lo doy I won't give it to you unless you say please o unless you ask nicelynadie te ha pedido (tu) opinión nobody asked (for) your opinionme pidió disculpas or perdón por lo que había hecho he apologized for what he had donepídele perdón a tu padre apologize to o say you're sorry to your father¿quién eres tú para venir a pedirme cuentas or explicaciones? who do you think you are, asking me to justify my actions?pedir hora to make an appointmentpedir la palabra to ask for permission to speakpide cuatro años de cárcel para los acusados he is asking for a four-year sentence for the accusedes un sitio donde se come barato y bien, no se puede pedir más it's the sort of place where you can eat cheaply and well, what more could you ask for? o it's idealestá haciendo todo lo posible, no se le puede pedir más she's doing all she can, you can't ask for more than that o that's all you can askpedir QUE + SUBJ:me pidió que le comprara el periódico he asked me to buy him the newspaperpidió que lo trasladaran he asked to be transferred2 (en un bar, restaurante) to orderpedimos pescado de segundo we ordered fish for our second courseB ( Com)1 (como precio) pedir algo POR algo to ask sth FOR sth¿cuánto pide por la casa? how much is she asking for the house?2 ‹mercancías› to orderCle pedí la mano de su hija I asked for his daughter's hand in marriage ( frml), I asked to marry his daughtervino a pedir a mi hermana he came to ask if he could marry my sisterD (requerir) to needeste pescado pide un buen vino blanco this fish needs a good white wine to go with it, this fish would go well with a good white wineese vestido pide unos zapatos más altos that dress needs shoes with a higher heelestá pidiendo una bofetada she's asking for a slapesta planta está pidiendo a gritos que la rieguen this plant is crying out to be watered■ pedirvi1 (mendigar) to begpide a la puerta de la iglesia he begs at the church door2 (en un bar, restaurante) to order3 (para tener algo) ( AmL) to askpidió para salir temprano he asked if he could go early o he asked permission to go earlyestos niños sólo saben pedir these chidren are very demanding o do nothing but make demands■ pedirseme pido la cama de arriba I have dibs on the top bunk, I bags the top bunk* * *
pedir ( conjugate pedir) verbo transitivo
1
pidió permiso para salir she asked permission to leave;
pide limosna he begs (for money);
pedirle algo a algn to ask sb for sth;
le pidió ayuda he asked her for help;
me pidió disculpas or perdón he apologized (to me);
pedir hora to make an appointment;
pedir la palabra to ask for permission to speak;
me pidió que le enseñara he asked me to teach him;
ver prestado
‹ cuenta› to ask for
2 (Com)a) ( como precio) pedir algo POR algo to ask sth for sth;◊ ¿cuánto pide por la casa? how much is she asking for the house?
verbo intransitivo
pedir verbo transitivo
1 (un favor) to ask: me pidió que la ayudara, he asked me to help her
2 (una cosa) to ask for: el niño le pidió unos caramelos, the child asked him for some sweets ➣ Ver nota en ask
3 (en la tienda, en el bar, etc) to order
4 (limosna) to beg
5 (requerir, necesitar) to need: ese coche está pidiendo que lo laven, that car needs washing
♦ Locuciones: pedir a gritos, to cry out
pedir disculpas, to apologize
pedir prestado, to borrow
a pedir de boca, just fine
' pedir' also found in these entries:
Spanish:
apestosa
- apestoso
- bastar
- boca
- cita
- cobrar
- cuenta
- demandar
- disculpa
- hora
- luna
- pera
- perdón
- prestar
- requerir
- socorro
- voz
- asilo
- audiencia
- auxilio
- aventón
- cola
- excusar
- gorrear
- informe
- justicia
- limosna
- mano
- ordenar
- palabra
- palmada
- pida
- prestado
- qué
- raid
- turno
- vez
English:
apologetic
- appeal
- apply for
- appointment
- ask
- ask for
- asylum
- beg
- borrow
- clamor
- clamour
- cry out for
- formality
- get
- have
- invite
- may
- order
- permission
- propose
- request
- seek
- send away for
- send for
- send off for
- shall
- sorry
- summon
- tall order
- want
- wish
- write back
- write off
- apologize
- by
- call
- claim
- cry
- hitch
- impossible
- make
- might
- place
- send
- urge
* * *♦ vt1. [solicitar] to ask for;pedir algo a alguien to ask sb for sth;me pidió (mi) opinión she asked me (for) my opinion;pedir un taxi (por teléfono) to ring for a taxi;pedir a alguien que haga algo to ask sb to do sth;le pido que sea breve, por favor I would ask you to be brief, please;le pedí que saliera conmigo I asked her out;pedir a alguien en matrimonio, pedir la mano de alguien to ask for sb's hand (in marriage);pedir prestado algo a alguien to borrow sth from sb;pide un millón por la moto he's asking a million for the motorbike;no tienes más que pedirlo all you need to do is ask;si no es mucho pedir if it's not too much to ask;CAm, Méx2. [en bares, restaurantes] to order;¿qué has pedido de postre? what have you ordered for dessert?3. [mercancías] to order;pedir algo a alguien to order sth from sb4. [exigir] to demand;¡pido que se me escuche! I demand to be heard!;le pedimos al gobierno una inmediata retirada de las tropas we demand that the government withdraw its troops immediately;la acusación pide veinte años de cárcel the prosecution is asking for twenty years5. [requerir] to call for, to need;los cactus piden poca agua cacti don't need a lot of water;esta cocina está pidiendo a gritos que la limpies this kitchen is crying out for you to clean it♦ vi1. [mendigar] to beg;hay mucha gente pidiendo por la calle there are a lot of beggars in the streets2. [en bares, restaurantes] to order;¿han pedido ya? have you ordered?* * *I v/t1 ask for;pedir algo a alguien ask s.o. for sth;me pidió que no fuera he asked me not to go;te lo pido I beg you2 ( necesitar) needII v/i1 ( mendigar) beg* * *pedir {54} vt1) : to ask for, to requestle pedí un préstamo a Claudia: I asked Claudia for a loan2) : to order (food, merchandise)3)pedir perdón : to apologizepedir vi1) : to order2) : to beg* * *pedir vb1. (en general) to ask for¿cuánto piden por el cuadro? how much are they asking for the picture?2. (un favor) to ask3. (en restaurante) to order¿qué has pedido de segundo? what have you ordered for your main course? -
20 запрос на обслуживание
запрос на обслуживание
Запрос пользователя на информацию или консультацию или на стандартное изменение, доступ к ИТ-услуге. Запросы на обслуживание обычно отрабатываются Службой Service Desk и не требуют оформления RFC.
[ http://www.dtln.ru/slovar-terminov]
запрос на обслуживание
(ITIL Service Operation)
Запрос от пользователя на предоставление чего-либо. Например, запрос на информацию или консультацию, сброс пароля или установку рабочей станции для нового пользователя. Управление запросами на обслуживание осуществляет процесс управления запросами на обслуживание, обычно – при содействии службы поддержки пользователей. В ходе обработки запросов на обслуживание они могут быть связаны с запросами на изменение.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]EN
service request
(ITIL Service Operation)
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. Service requests are managed by the request fulfilment process, usually in conjunction with the service desk. Service requests may be linked to a request for change as part of fulfilling the request.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]Тематики
EN
Русско-английский словарь нормативно-технической терминологии > запрос на обслуживание
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